LeadDesk

Ready to build the future of AI-driven communication at LeadDesk?

Hi! I’m Laura, Talent Acquisition Specialist here at LeadDesk. Together with our VP of Engineering, Jarno, we’re strengthening our Engineering team in Helsinki.

Join us on our AI adventure

We’re transforming customer service with cutting-edge AI. We’ve partnered with customers to build tools that truly make a difference. In 2024 alone, we launched five new products—AI Chatbot, AI Dialer, AI Analyst, AI Transcriber, and AI Call Summary—that boost productivity, simplify workflows, and deliver real impact across teams.

And we’re just getting started. Want to help shape what’s next?

We’re hiring two Front-End Developers to join our growing team:

  1. Front-End Developer – Data Visualization Focus
    Craft intuitive, elegant visualizations that turn data into insight.
  2. Front-End Developer – Admin UI & Structured Data
    Build seamless, user-friendly admin interfaces for managing structured data with ease.

What’s in it for you

  • Take on a pivotal front-end developer role where you’ll directly influence the user experience of LeadDesk’s core SaaS products.
  • Help deliver seamless, scalable, and high-impact web applications more systematically and efficiently.
  • Collaborate closely with designers, backend developers, and product managers to build intuitive, user-centric interfaces aligned with our strategic goals.
  • Opportunity to deepen your front-end expertise and grow your career in a fast-paced, product-driven environment.
  • Flexible office hours and hybrid work model: work remotely and on-site (3 days a week) at our Helsinki or Lappeenranta office.
  • Be part of a publicly listed company that develops its own technology and is committed to innovation.
  • Join a diverse, international team with colleagues from 27 nationalities across 8 countries.

What you can expect as a Front-end Developer  at LeadDesk  

  • You'll be developing new features smoothly using ReactJS, Redux, and Saga
  • You'll be maintaining and improving our existing product
  • You'll be writing clean, high-quality code
  • You'll be ensuring a smooth and intuitive user experience (UX)
  • You'll be contributing to happy, satisfied clients

What Success Looks Like:

First 2-3 months:

  • Gain overview of LeadDesk’s products, users, tech stack, and development workflows.
  • Familiarize yourself with the existing front-end architecture
  • Build strong relationships with your team
  • Contribute to improving the front-end codebase by addressing bugs, refining UI components, and adopting best practices.
  • Begin establishing efficient collaboration workflows between front-end development, design, and product teams.
  • Deliver your first end-to-end front-end feature, improving a critical user workflow or interface.

First 6 months

  • Take ownership of a key area of the UI and drive consistency and performance improvements.
  • Collaborate with designers to implement accessible and responsive UI
  • Actively contribute to sprint planning and code reviews to ensure high-quality and scalable front-end code.

This is where the match happens  

Must-haves  

  •  React.js, Redux, TypeScript, CSS/SCSS - At least 3 years of real-world work experience
  • Node.js, Express.js, SQL Databases - preferably mySQL - At least 3 years of real-world work experience

Required general skills

  • Git version control, Software testing,
  • Atlassian Jira
  • Microsoft Teams
  • Microsoft Windows
  • Scrum
  • Fluency in English at professional level

Nice-to-haves  

  • PHP experience useful but not mandatory
  • API Development

Practicalities

  • Your location: Helsinki or Lappeenranta
  • Work permit in Finland is required, please mention this in your application!
  • Start date: As soon as possible  
  • Work model: Hybrid  (2 or 3 days per week in office minimum)
  • Working hours: flexible  
  • Employment: Full-time and permanent 
  • Compensation: EUR 3500-4500 per month

What’s next  

We can’t wait to meet you! Apply today or  latest on April 22nd. 

For more information, please reach out to Laura from the Talent team by email: laura.honkanen (at) leaddesk.com.  

LeadDesk briefly  

At LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents.

When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1.

We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of Leaders. As an employer, we're committed to providing equal opportunity for all employees and applicants.

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